{"id":6509,"date":"2018-11-13T11:02:18","date_gmt":"2018-11-13T11:02:18","guid":{"rendered":"http:\/\/cobaltportal.solutionsoftware.com\/bocawestdev\/static\/?page_id=6509"},"modified":"2025-02-18T18:22:26","modified_gmt":"2025-02-18T18:22:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.bocawestcc.org\/member\/static\/faqs\/","title":{"rendered":"Boca West |  FAQ"},"content":{"rendered":"<div id=\"pl-6509\"  class=\"panel-layout\" ><div id=\"pg-6509-0\"  class=\"panel-grid panel-has-style\" ><div class=\"small-top-title-section  panel-row-style panel-row-style-for-6509-0\" ><div id=\"pgc-6509-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-6509-0-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"tg-container top-height marquee-title panel-widget-style panel-widget-style-for-6509-0-0-0\" ><h3 class=\"widget-title\">FAQs\/Videos<\/h3>\t\t\t<div class=\"textwidget\"><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><div id=\"pg-6509-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-6509-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-6509-1-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"tg-container boxed-section panel-widget-style panel-widget-style-for-6509-1-0-0\" ><div id=\"pl-w67b4cfe2e522b\"  class=\"panel-layout\" ><div id=\"pg-w67b4cfe2e522b-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w67b4cfe2e522b-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w67b4cfe2e522b-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"main-txt-top  faq-videos panel-widget-style panel-widget-style-for-w67b4cfe2e522b-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3>Website<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Forgot-Password-Video.mp4\" target=\"_blank\" rel=\"noopener\">I forgot my password. How do I reset it?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Home-Page-Features-Video.mp4\" target=\"_blank\" rel=\"noopener\">How do I access Dashboard screen?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Calendar-of-events-Video.mp4\" target=\"_blank\" rel=\"noopener\">How do I access Calendar of Events screen?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/12\/How-To-Request-Modify-and-Cancel-an-Event-NEW-FLOW-v.2.mp4\" target=\"_blank\" rel=\"noopener\">How to request, modify and cancel an event?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/My-Calendar-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to see my requests in Calendar of Events screen?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Message-board-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to create a message board?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/My-Buddy-List-and-Member-Directory-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to find members in Member Directory screen and add them to buddy list?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Dining-Request-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to make Dining Reservation request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Court-Time-Request.mp4\" target=\"_blank\" rel=\"noopener\">How to make Court Time request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2020\/01\/Game-Arranging.mp4\" target=\"_blank\" rel=\"noopener\">How to sign up for Game Arranging?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/Tee-Times-Request.mp4\" target=\"_blank\" rel=\"noopener\">How to make Tee Time request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/My-Profile-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to manage profile information?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/My-Statements-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to view and download monthly statements?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Guest-Card-Request-Video-1.mp4\" target=\"_blank\" rel=\"noopener\">How to make guest card requests?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Fitness-and-Spa-Forms-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to fill Fitness &amp; Spa online cancellation forms?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/Activities-Confirmation.mp4\" target=\"_blank\" rel=\"noopener\">How to view Activities Confirmation list?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/11\/Buddy-List-and-features.mp4\" target=\"_blank\" rel=\"noopener\">How to view Buddy List &amp; Features?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Tennis_Book_A_Lesson.mp4\" target=\"_blank\" rel=\"noopener\">How to request Tennis\/Pickleball lesson?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Cancel_Tennis_Lesson.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Tennis\/Pickleball lesson?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Fitness_-Book_Appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request an Appointment for Fitness?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Fitness_Cancel_Appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Fitness appointment?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Spa_-Book_Appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request an Appointment for Spa?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/SPA_Cancel_Appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Spa appointment?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Salon_-Book_Appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request an Appointment for Salon?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Salon_Cancel_Appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Salon appointment?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/05\/CardRoom_Request.mp4\" target=\"_blank\" rel=\"noopener\">How to request, modify and cancel Card Room event?<\/a><\/li>\n<\/ul>\n<h3>Member App<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/How-to-Download-the-App..mp4\" target=\"_blank\" rel=\"noopener\">How to download the Member App?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_Forgot-Password-Video.mp4\" target=\"_blank\" rel=\"noopener\">I forgot my password. How do I reset it?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_how-to-update-the-app-on-your-phone-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to update the app on the app store?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_Calendar-of-Events_Register-Modify-Cancel-an-Event.mp4\" target=\"_blank\" rel=\"noopener\">How do I access Calendar of Events screen?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_Calendar-of-Events_Register-Modify-Cancel-an-Event.mp4\" target=\"_blank\" rel=\"noopener\">How to register for an event?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_Calendar-of-Events_Register-Modify-Cancel-an-Event.mp4\" target=\"_blank\" rel=\"noopener\">How to modify and cancel an event request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_My-Calendar-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to see my requests in Calendar of Events screen?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_My-Buddy-List-and-Member-Directory-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to find members in Member Directory screen and add them to buddy list?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_Dining-Request-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to make Dining Reservation request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_Court-Time-Requests-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to make Court Time request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/10\/App_Tee-Time-Requests-Video-Final-1007.mp4\" target=\"_blank\" rel=\"noopener\">How to make Tee Time request?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_My-Profile-Video-1.mp4\" target=\"_blank\" rel=\"noopener\">How to manage profile information?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_My-Statements-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to view and download monthly statements?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_Guest-Card-Request-Video.mp4\" target=\"_blank\" rel=\"noopener\">How to make guest card requests?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2019\/09\/App_Important-Numbers-Video-1.mp4\" target=\"_blank\" rel=\"noopener\">How to view department important club numbers ?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Booking_a_Lesson.mp4\" target=\"_blank\" rel=\"noopener\">How to request Tennis\/Pickleball lesson?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Cancel_booked_lesson.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Tennis\/Pickleball lesson?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Fitness_booking_appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request an Appointment for Fitness?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Cancel_Fitness_appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Fitness appointment?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Spa_booking_appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request an Appointment for Spa?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Cancel_Spa_appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Spa appointment?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Salon_booking_appointment-1.mp4\" target=\"_blank\" rel=\"noopener\">How to request an Appointment for Salon?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/03\/Cancel_Salon_appointment.mp4\" target=\"_blank\" rel=\"noopener\">How to request a cancellation for Salon appointment?<\/a><\/li>\n<li><a href=\"https:\/\/www.bocawestcc.org\/member\/static\/wp-content\/uploads\/2021\/05\/App_CardRoom_Request.mp4\" target=\"_blank\" rel=\"noopener\">How to request, modify and cancel Card Room event?<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQs\/Videos Website I forgot my password. How do I reset it? How do I access Dashboard screen? How do I [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6509","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Boca West | FAQs<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.bocawestcc.org\/member\/static\/faqs\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Boca West | FAQs\" \/>\r\n<meta property=\"og:description\" content=\"FAQs\/Videos Website I forgot my password. How do I reset it? 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